General Services

Initial meeting

We offer the client an initial one-hour session at our rooms to describe and evaluate the appropriateness of any one of the following services.

Assessment/initial diagnosis

With referral to appropriate, personalised treatment. We have expertise in this service. We have been contracted to Air New Zealand and the Civil Aviation Authority to assess and diagnose staff whose jobs are safety sensitive.

Many other businesses and individual family members have used our services. Diagnosing addicts/alcoholics is not difficult. Our diagnosis is followed by a comprehensive written assessment to back up the conclusion. Our diagnostic tools include interviewing skills, psychometric testing, the Jellinek Chart and the Triage Assessment.

A combination of these measures gives a clear picture of a history of chemical use that can be interpreted by our clinicians to include DSMIV and ICD10 dependency classification criteria. We also diagnose adolescents using a psychometric test specially designed for them. We cover all CNS (central nervous system) drugs such as alcohol, amphetamines (including P) cannabis, heroin, methadone, morphine, benzodiazepines, cocaine, steroids, party drugs, prescribed and legal drugs.

Structured interventions on people with alcohol and other drug addictions

Structured Interventions can involve family, employers, colleagues and can take place in corporate situations or people's homes.


One of our specialties is simply: how to help those who do not want help. Alcoholism/addiction is the only disease that tells the sufferer they're not sick. One of our interventionists has completed more than 200 of these events.

Whole families begin to recover from the trauma of having an addict or alcoholic amongst them and the dependent person invariably takes the option to go immediately to treatment. This is a kind, but very effective way of helping the dependent person break through their denial, own their disease and get the help they need and deserve. We then refer the dependent person to a treatment programme that will suit their needs.

An initial interview is carried out with the concerned family member or colleague to see if it is appropriate to go forward and if an Structured Intervention team can be assembled. Then the Structured Intervention team (family, and/or colleagues and close friends) are educated in a group setting by our trained Structured Intervention specialists about the condition of chemical dependence.

Everyone is able to begin to understand how the disease has impacted them as a whole. Finally the prospect is confronted

Individual counseling

and personalised early recovery support. We have expertise and long-standing experience in this service.


We can continue to support people with alcohol and other drug problems make the changes that they have recognised they need to make in order to maintain a healthy and happy recovery.

We can also help form a care plan or aid in support work on an existing recovery plan. We recommend a 50-minute session once or twice a week for 10 weeks after which time we review each client's progress and prepare the way forward.

Workplace alcohol and other drug policies

We develop and implement these policies and have expertise and long-standing experience in this service. Substance abuse is common in society today.


Such abuse can have far-reaching and negative impacts on the individual abuser's job, family, and friends, not to mention great destruction to the individual. Alcohol and/or drug abuse erodes a person's self-image and sense of value. It is a problem that many people either try to ignore or deny altogether.

From a business standpoint, employee abuse of alcohol and/or illegal drugs often means excessive absenteeism, tardiness, safety concerns, and decreased productivity and quality of work. Alcohol or drug abuse leads to erratic behaviour, a lack of compassion and understanding, and enormous financial difficulties.

It's expensive in dollar terms and personal suffering. Guilt and insecurity by the abuser, resentment by family members, and deep financial problems are just part of the price the abuser pays. Marriages and relationships within the family can be damaged beyond repair and also can lead to physical abuse.

A successful approach to this problem, and one that will benefit all concerned, requires a mixture of information, personal awareness, counselling, assistance, deterrents and discipline. A programme of this nature can be successful if it is administered with compassion and sincerity. The development and the implementation of this programme involves each employee, the unions, and the company all working together. We will develop a policy document and help implement it. Recovery Resources personnel are experienced at introducing such programmes in the UK and New Zealand.


We have references from the medical profession on all these services.